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The safety of our artists is our top priority. To ensure every child arrives and leaves the studio safely, follow the procedures below.
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Drop Off Procedures
- Keep the front door locked until 10 minutes before the beginning of our first class so no one can come up before we’re ready.
- No early drop offs
- If kids or families arrive more than 5 minutes before the start of their class they may wait in our lobby area until their class begins.
- Parents may not leave kids in the lobby area alone and must wait with their child is welcomed into their studio. Kindly remind them if they try to leave. This is for the safety of the kids.
- If an artist is sent into the studio alone more than 5 minutes before the start of their class (after opening, between classes for example) call the parents to remind them that we cannot accommodate early drop offs and fill out an Incident Report Form.
- Send artists into their class 5 minutes before start - If teachers are ready, they should welcome artists into their studios 5 minutes before class officially begins—this helps with drop off flow and keeps people from gathering in the lobby.
Pick Up Procedures
- Pickup policy: Artists are not allowed to leave the studio without a trusted adult.
- Artists leaving on their own (over age 8): If parents/guardians want their older child to leave the studio independently (walk home or wait outside), they must email [email protected] directly to provide written authorization. Without this written authorization, the artist must remain inside until picked up by a trusted adult.
- Front Desk Role: The front desk person is responsible for keeping an eye on the door at all times and ensuring that no child leaves the studio unattended.
Late Pickups
If a child remains at the studio 10 minutes after their class or camp has ended begin the late pickup procedure.
- Never leave a child alone at the studio. The front desk person + one other staff member must stay present with the child until they are picked up.
- **Charge for the late pickup** with care.com as soon as the child is picked up.
- Fill out an Incident Report Form.